QUALITY IS EVERYTHING

Every shape, every finish, every detail is chosen with intention. No fast fashion, no shortcuts. Just sunglasses, watches, jewelry, bags, and shoes that speak for themselves.

FREQUENTLY ASKED QUESTIONS

How much does shipping cost?

Shipping is a flat $2.99 on every order, to every country. There is no minimum spend.

How long will my order take to arrive?

Orders are processed within 1 to 2 business days, and estimated delivery is 8 to 12 business days after your order ships. That works out to 9 to 14 business days in total. Delivery windows are estimates and can vary slightly during busy periods, holidays, or due to local carrier delays.

How do I track my order?

Once your order ships we email you a tracking number. It can take up to 48 hours for the first tracking updates to appear. You can check the latest status any time on our Track Order page.

What is your return policy?

You have 30 days after receiving your item to request a return. The item must be in the same condition you received it, unworn or unused, with tags and in its original packaging, and you will need the receipt or proof of purchase. Email support@tatumsoho.com to start a return. Customers are responsible for purchasing return labels, and items sent back without first requesting a return will not be accepted.

How do I start a return?

Email support@tatumsoho.com to request a return before you send anything back. Items sent back to us without first requesting a return will not be accepted. Returns need to be sent to the US, and customers are responsible for purchasing return labels. Once we have approved your return we will send you the return address. See our Refund Policy.

What payment methods do you accept?

At checkout we accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa.

How do I contact you?

Email support@tatumsoho.com or call (561) 223-1921. Our support hours are Monday to Friday, 9AM to 5PM EST.

Who operates Tatum Soho?

Tatum Soho is operated by Puddle Media LLC, a company based in the United States.